TayOps

The calm operating system for
luxury concierge teams.

TayOps brings clients, pipeline, projects, schedule, gifting and billing into a single editorial workspace — so your team spends less time managing tools and more time caring for households.

3 seats included per workspace · Email & Google sign-in

Capabilities

Everything your concierge team needs

Client households

Rich profiles with people, preferences, discreet notes and deposit tracking.

Pipeline

Move leads through Discovery, Proposal and Signed with a clean board view.

Projects & tasks

Phases, task assignment, timeline Gantt and template-based project creation.

Schedule & calendar

Assign visits to staff, drag to reschedule, and see everything on one calendar.

Gifting concierge

Track ideas, orders, wrapping and delivery — with reimbursables that flow to invoices.

Estimates & invoices

Build from a service catalog, share a public approval link, and convert to invoices.

Notification queue

Prepared client messages your team copies and sends — never automated behind your back.

Reports

Revenue by service line, outstanding invoices, staff utilization and lead conversion.

Vendors

Keep trusted trades close: rates, contacts, notes and client assignments.

AI agents

A roster of assistants that answer the line, capture intake, send messages and draft paperwork for you.

Meet the agents

Assistants that handle the busywork

Forms

Publish branded intake forms — every submission lands in the pipeline as a new lead.

Receptionist

Answers calls and texts, captures the request, and creates an inquiry for the team.

Notifications

Turns the notification queue into real sends: confirmations, reminders, estimate and invoice notices.

Executive Assistant

Inbox and calendar support with replies drafted in your voice and notes from client calls.

Lead AI

Researches new households, qualifies them, and drafts the first outreach note for approval.

Multi-tenant by design

Each company gets an isolated workspace with row-level security. Your data stays yours.

Roles that fit real teams

Company admins manage members and seats. Members work day-to-day. Super admin oversight is available for platform operators.

Editorial, not enterprise

A warm, serif-forward interface designed to feel like your studio — not a CRM.

Ready to bring your operations home?

Register your company in under a minute. Invite up to three teammates on the included plan.